Detect a supported language preference and route the caller without overstating translation capability.
Last updated: June 21, 2026
Clear operating rules
These pages explain how the service is intended to be used and how customer data is handled inside VoxsAgents.
Illustrative product workflow—not a verified customer result. It does not claim a conversion, revenue, cost-saving, or performance outcome.
Poor language detection or unsupported terminology can cause important details to be misunderstood.
Ask the caller to confirm their preferred supported language.
Continue with the approved language flow or connect an interpreter route.
Record the language preference for follow-up.
Clearly state when a language is unsupported.
Escalate high-risk or ambiguous conversations.
Do not treat automated translation as certified interpretation.
Language preference resolved
Interpreter or staff handoffs
Corrections caused by misunderstanding
This page is original VoxsAgents workflow analysis based on product behavior, failure-path review, and the official references below. It is not an empirical customer outcome study.
Treat these steps as a test plan. Adapt the fields, routing, permissions, and failure handling to the business before launch, then review real calls for errors and unintended behavior.
Read the evidence and methodology policy for the standard required before publishing customer outcome claims.
