Identify the correct branch before applying location-specific hours, services, and booking rules.
Last updated: June 21, 2026
Clear operating rules
These pages explain how the service is intended to be used and how customer data is handled inside VoxsAgents.
Illustrative product workflow—not a verified customer result. It does not claim a conversion, revenue, cost-saving, or performance outcome.
Using the wrong branch context can produce invalid availability or route a caller to the wrong team.
Ask for or infer the intended location using approved signals.
Load that branch's services, hours, and routing rules.
Complete the request or hand off to the correct location.
Confirm ambiguous location matches.
Keep each branch's data isolated.
Do not infer location from sensitive attributes.
Location resolved on first attempt
Cross-location corrections
Calls requiring central routing
This page is original VoxsAgents workflow analysis based on product behavior, failure-path review, and the official references below. It is not an empirical customer outcome study.
Treat these steps as a test plan. Adapt the fields, routing, permissions, and failure handling to the business before launch, then review real calls for errors and unintended behavior.
Read the evidence and methodology policy for the standard required before publishing customer outcome claims.
