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QualityPro
Agent Test Lab
Runs scripted scenarios against an agent before live customers reach it.
What this page is for
Use before publishing agent changes.
How to set it up
- 1Create scenario.
- 2Choose expected outcome.
- 3Run test after prompt/model/tool changes.
Demo workflow
Pre-launch test demo
Before changing an agent prompt, the owner wants to confirm booking still works.
1
Write scenario
Add customer turns like: I want to book a cleaning tomorrow at 4 PM.
2
Set expectation
Choose expected outcome and required/forbidden terms.
3
Run
Run the test and review score, response, and whether the workflow result matched.
Broken booking, transfer, or compliance behavior is caught before real customers call.