All docsOpen feature
RemindersGrowth
Reminder Reliability
Explains why reminders were sent, skipped, failed, or still pending.
What this page is for
Use when reminder did not arrive.
How to set it up
- 1Add customer email/phone if customer reminders are needed.
- 2Enable owner reminders.
- 3Ensure scheduled worker/cron runs.
Demo workflow
Reminder Reliability demo
A customer needs an appointment-related action and staff wants the system to keep status clear.
1
Prepare
Set business hours, service rules, customer contact data, and any reminder settings.
2
Capture
Use Reminder Reliability to record or review the booking-related event.
3
Follow up
Check related pages for reminders, conflicts, reschedule requests, or staff action.
Booking work stays visible, auditable, and easier for staff to handle.