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AutomationGrowth

Failed Automation

Inbox for failed callback, reminder, campaign, review request, or sync jobs.

Open feature

What this page is for

Use when automation did not complete.

How to set it up

  1. 1Open failed reason.
  2. 2Fix missing number/provider/customer data.
  3. 3Retry or mark resolved.
Demo workflow

Failed Automation demo

An automation or recovery workflow needs to run safely without confusing customers.

1

Validate

Check consent, number capability, business hours, customer data, and duplicate rules.

2

Run or review

Open Failed Automation to process, monitor, or correct the workflow.

3

Resolve

Retry only safe failures, create a staff task when automation cannot complete, or mark resolved.

Automation becomes safer because every skipped, failed, or pending state has a visible reason.

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