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ComplianceGrowth
Consent Center
Manages consent, opt-out, preferred contact method, and outreach permission.
What this page is for
Use before outbound calls/SMS/email follow-up.
How to set it up
- 1Record customer consent.
- 2Respect opt-out.
- 3Use preferred channel for follow-up.
Demo workflow
Consent Center demo
An automation or recovery workflow needs to run safely without confusing customers.
1
Validate
Check consent, number capability, business hours, customer data, and duplicate rules.
2
Run or review
Open Consent Center to process, monitor, or correct the workflow.
3
Resolve
Retry only safe failures, create a staff task when automation cannot complete, or mark resolved.
Automation becomes safer because every skipped, failed, or pending state has a visible reason.