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AutomationGrowth

Closures

Configures holiday or closure messages so callers hear accurate availability.

Open feature

What this page is for

Use for holidays, emergencies, or temporary closures.

How to set it up

  1. 1Add closure date and reason.
  2. 2Set reopening date if known.
  3. 3Preview call script.
Demo workflow

Closures demo

An automation or recovery workflow needs to run safely without confusing customers.

1

Validate

Check consent, number capability, business hours, customer data, and duplicate rules.

2

Run or review

Open Closures to process, monitor, or correct the workflow.

3

Resolve

Retry only safe failures, create a staff task when automation cannot complete, or mark resolved.

Automation becomes safer because every skipped, failed, or pending state has a visible reason.

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