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AutomationGrowth
Closures
Configures holiday or closure messages so callers hear accurate availability.
What this page is for
Use for holidays, emergencies, or temporary closures.
How to set it up
- 1Add closure date and reason.
- 2Set reopening date if known.
- 3Preview call script.
Demo workflow
Closures demo
An automation or recovery workflow needs to run safely without confusing customers.
1
Validate
Check consent, number capability, business hours, customer data, and duplicate rules.
2
Run or review
Open Closures to process, monitor, or correct the workflow.
3
Resolve
Retry only safe failures, create a staff task when automation cannot complete, or mark resolved.
Automation becomes safer because every skipped, failed, or pending state has a visible reason.