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AutomationGrowth
Automations
Controls instant callback, appointment reminder calls, SMS settings, and outbound authorization.
What this page is for
Use to configure callback and reminder behavior.
How to set it up
- 1Enable only workflows with provider support.
- 2Use imported/outbound-capable number for outbound calls.
- 3Save automation settings.
Demo workflow
Automation setup demo
The business wants missed-call callback and appointment reminder calls.
1
Enable
Turn on the automation and confirm outbound consent.
2
Check
Use an outbound-capable imported/paid number for outbound calls.
3
Monitor
Use Automation History, Failed Automations, and Reliability Center to verify results.
Automation only runs when number capability, consent, timing, and customer data are valid.