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QualityPro
Agent Versions
Saves prompt/voice/settings history so changes can be audited and rolled back.
What this page is for
Use when debugging recent behavior changes.
How to set it up
- 1Edit agent settings.
- 2Review version history.
- 3Rollback if a change caused issues.
Demo workflow
Agent Versions demo
The owner wants to understand performance and decide what to improve next.
1
Collect data
Let calls, bookings, tasks, and outcomes accumulate.
2
Filter
Use Agent Versions to inspect trends, scores, or weak spots.
3
Improve
Update agent instructions, knowledge, routing, service rules, or staff workflow based on the finding.
The dashboard explains what changed and where the business should focus next.